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Loyalty Programme

Subscribe to the loyalty card and join the Loyalty Programme, exclusive reserved benefits await you!

How it works

Subscribe to the loyalty card for exclusive benefits on your purchases

Access now to exclusive discounts!

1
Join us

An immediate welcome discount for you

2
Accumulate points

Shop and accumulate points that you can convert into discounts on your shopping!

3
Celebrate your birthday

Get 20% off on a purchase during your birthday week

4
Benefits with our Partners

Take advantage of reserved benefits on services, entertainment, and much more.

All the Loyalty Programme advantages

Loyalty Programme Advantages

Cashback

10%

cashback

Accumulate 2 points for every € spent over € 10

Welcome discount

-30%

On a purchase in home items CROFF

Birthday gift

-20%

On a purchase during your birthday week

Free shipping

Free shipping for orders over 30€

Exclusive promotion

Dedicated promotions on the occasion of new collections

Benefits with our Partner

Dedicated promotions on services, entertainment, transport and much more

Discounted Giftcard

Exclusive benefits with our Partners
Promotions dedicated only with loyalty CROFF club!

Domande frequenti

Here's the benefits:

  • -10% welcome discount on a minimum purchase of €30
  • Receive € 5 for every 100 points accumulated (you accumulate 1 point for every euro spent, valid from March 1st to December 23rd, excluding July and August)
  • 20% off on a purchase within a week of your birthday
  • Benefits with our Partner, dedicated promotions on services, entertainment, transport and much more.

Here's the benefits

  • -30% welcome discount on a minimum purchase of €30
  • We give you back 10% of every € spent (over the €10 threshold) in points to use on your next purchases (excluding the month of July)
  • 20% off on a purchase within a week of your birthday
  • Premium Benefits with our Partner, dedicated promotions on services, entertainment, transport and much more
  • Free shipping for orders over 30€
  • Extra promotions during the year

Create an account or login to your personal profile

Click "Link your loyalty card", insert the last 9 digits of the card (which you find under the card barcode) and save

 

This way your loyalty card will be associated with your personal account and you will be able to accumulate and deduct points and also take advantage of all the reserved benefits.

For CROFF Card

Show your loyalty card in store at every purchase or link it to your personal profile for online purchases. For every euro spent, you will accumulate 1 point. Every 100 points, you will receive a €5 discount on your next purchase. The accumulation is valid from March 1st to December 23rd, excluding July and August.

 

For CROFF Club

Show your loyalty card in store at every purchase or link it to your personal profile for online purchases. You will earn 2 points for every euro spent, over the threshold of €10. Each point is worth €0,05 and you can use it on your next purchases. The accumulation is valid from February 26th to December 23rd, excluding July.

For CROFF Card

You can deduct points from your purchases:

  • In store, by communicating it at the desk before the payment
  • Online, by selecting the points you want to scale using the drop-down menu.

Please remember that you can scale your points from 100 points or multiples of 100.

 

For CROFF Club

You can deduct points from your purchases:

  • In store, by communicating it at the desk before the payment
  • Online, by selecting the points you want to scale using the drop-down menu.

Make sure you have linked your loyalty card to your personal account.

If you have discounted items in your cart or have already applied other discounts or promotions, the birthday discount code will not be applied, as per the loyalty program rules.

CROFF Card costs 3€.

CROFF Club costs 35€ and is valid for one year from the date of issue, after which the membership to the Club program must be renewed.

CROFF Card has no expiration date.

CROFF Club is valid for 1 year from the date of issue. You will be contacted by email or SMS a few weeks before the expiration date of your loyalty card, to renew it.

With CROFF Club, you have free shipping for orders over 30€.

Go to the “Our Partners” section on the menu

Enter the last 9 digits of the code printed on your loyalty card to discover the discounts dedicated to you.

You may not have accepted the processing of personal data for Marketing purposes.

Check your choices in the email received when you signed up for the loyalty card, in your personal area, in store or contact Customer Care.

Please provide the correct data by sending an email to:

croffcard@croff.it

You can change the processing of your personal data in the dedicated section of your personal profile.

Or send an email to our Customer Care:

croffcard@croff.it

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